Refund policy

We strive to provide you with high-quality products and excellent customer service. The return policy of GBC Machines is on a case-to-case basis as per the issue.

    • Damaged or defective items, such as shattered glass, are not eligible for return unless they are corded.
    • Customers must report any shortages or damages within a 10-day window from the delivery date. To ensure a prompt resolution, don't hesitate to contact our customer support team at "sales@clarybusinessmachines.com" and provide details and supporting evidence, such as photographs.
    • As the seller, we have 30 days from the delivery date to file a claim with the carrier for any damages or losses during transit. This allows us to address the issue and seek compensation. We appreciate your cooperation and patience during this process.